Director of Development and Communications

Compensation

$85,000 – $95,000 salaried position plus generous benefits including health, 403(b) with an employer match and paid time off

Job Type

Full-time

Application Instructions

Email resume, cover letter, and writing samples to Manny Hidalgo at [email protected]

Full Job Description

Position: Director of Development and Communications
Classification: Exempt
Reports to: Executive Director
Date: November 2021

Position Summary

The Director of Development & Communications is a member of the senior management team and is responsible for leading all fundraising and communication activities, and working with the Executive Director to establish the strategic direction of the Development Team which includes the Development Associate, Communications Associate and Major Gifts Associate. In addition, the Director of Development & Communications serves as the primary staff liaison to the Board of Director’s Strategic Development Committee.

Essential Duties & Responsibilities

Outreach and Community Presence

  • Establishes and nurtures strong community partnerships with individual donors, businesses, faith communities, government, and other groups
  • Seeks new opportunities for community members to engage with the organization, such as volunteer opportunities and Bright Meal sponsorships

Donor Relations

  • Develops and executes strategies and plans to meet annual revenue goals through events, appeals, newsletters, and more
  • Creates and nurtures positive relationships for major funders of all types
  • Manages a group of major donors and prospects that receive personalized communication, cultivation, solicitation, and stewardship
  • Plans donor retention activities such as annual Table of Friends major donor event
  • Ensures the timely acknowledgement of all donations
  • Expands donor base in all categories: Major donors, individuals, businesses, faith communities, foundations, and planned giving
  • Manages Salesforce donor databases

Communications

  • Serves as the staff point of contact for media inquiries
  • Supervises internal and external communications projects related to Shepherd’s Table
  • Oversees communications and marketing efforts including print communications, social media and website
  • Oversees quarterly newsletters, donor appeals, monthly e-newsletters and annual report
  • Cultivates direct mail initiatives both print and web-based
  • Generates and leads tours of ST for potential donors
  • Knowledge, Skills, Abilities

Grants

  • Establishes annual development plan and manages execution of the plan
  • Edits and finalizes grants written by the Development Associate
  • Supervises grant research to develop new prospects to fund the organization
  • Oversees maintenance of grant data base and adherence to grant writing cycle including application and reporting
  • Works closely with program teams to understand the organization’s financial and in-kind needs

Events

  • Leads the planning and execution of all ST fundraising events
  • Forms event committees consisting of Board and external stakeholders to assist in the planning and execution of fundraising events
  • Evaluates each event, retaining a record of lessons learned and successes for subsequent events

Knowledge, Skills and Abilities

  • Proven success in working with organizational leadership and building strong relationships both internally and externally
  • Strong marketing, public relations, and fundraising experience with the ability to engage and cultivate a broad range of stakeholders
  • Strong verbal and written communications skills – persuasive and passionate communicator
  • Ability to work effectively in collaboration with diverse groups of people both internally and externally
  • Proven ability to supervise and continuously motivate others
  • High energy, positive, can-do attitude, flexibility, ability to work independently and as a member of a team to fulfill the mission of the team
  • Knowledge of fundraising, grant writing, and major donor cultivation
  • Ability to recognize errors and grow from them

Education and Experience

  • Bachelor’s degree required in Communications or related field
  • A track record of effectively leading a team to reach programmatic and organizational goals
  • At least 3 years of nonprofit fundraising experience

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of normal responsibilities from time to time as needed.

Chef

Compensation

$18- $20 hourly

Job Type

Full-time

Application Instructions

Email resume and cover letter to Christina Moore at [email protected]

Full Job Description

Position: Chef
Classification: Hourly
Reports To: Director of Meal Services
Date: September 2021

Position Summary

The Chef is responsible for ensuring that hot, nutritious meals are prepared and served at Shepherd’s Table 365 days a year. He/She is also responsible for working closely with the Program Assistant and Security Officers to provide a welcoming and safe environment for all our meal guests and volunteers. In addition, the Chef is responsible for assigning tasks to volunteers and maintaining a clean, healthy food service area always. He/She must follow all food service regulations and County health code requirements.

Essential Duties & Responsibilities

Meal Preparation Service

  • With the Director of Meal Services plans weekly food menus
  • Ensures that hot, nutritious meals are prepared and served each day
  • Provides food service coverage during regular scheduled service and in emergency situations such as inclement weather
  • Ensures meal guests receive warm hospitality with each meal service
  • Ensures that meal service policies are followed
  • Ensures that the dining room is a safe and welcoming environment for meal guests and volunteers
  • Help support security personnel during mealtimes
  • Supervises or performs post meal cleaning in kitchen, dining room, dish room and hallway
  • Ensures that the kitchen/equipment/food/staff/volunteers are fully in compliance with health regulations during his/her shift
  • Ensures that food deliveries are stored and rotated for current and future use.
  • Ensures the cleanliness of the kitchen, dining room, dish room, kitchen prep room and all food service equipment
  • Monitors and responds to Meal Program communications via the telephone and e-mail on a regular basis. Return calls and e-mails within 24-48 hours.
  • Secures the building at the end of food service. Ensures no clients are in the building or on the grounds
  • Captures stories and photo for newsletter and social media coverage

Personnel Management

  • Greets, supervises, assigns duties, and supports volunteers throughout the meal prep, service and clean-up
  • Encourages volunteers to engage in other service and giving opportunities at Shepherd’s Table
  • Performs all prep service and clean up duties in absence of volunteers

Resource Management

  • With the Director of Meal Services engages in the Community Food Rescue process in receiving and donating rescued food
  • Receives, organizes and rotates donations
  • Ensures that health regulations are met at all times
  • Supports Shepherd’s Table fundraising efforts through participation in events, kitchen tours, media interviews and other ways as needed

Knowledge, Skills, Abilities

  • Knowledge of food and safe food handling skills
  • Knowledge of people experiencing poverty and homelessness
  • Food safety knowledge
  • Ability to work with a diverse population
  • Ability to supervise a team of paid and unpaid support staff including volunteers
  • Ability to work independently and as part of a team
  • Ability to lift 50 pounds

Education and Experience

  • High school diploma
  • 3 years food service preparation experience
  • Food safety certification or ability to acquire it within 30 days of employment

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of normal responsibilities from time to time as needed.

Social Services Associate

Compensation

$37,000 – $40,000 a year

Job Type

Full-time

Application Instructions

Email resume and cover letter to Christina Moore at [email protected]

Full Job Description

Position: Social Services Associate
Classification: non-exempt
Reports To: Director of Social Services
Supervises: Volunteers
Date: November 2021

Position Summary

The Social Services Associate is responsible for assisting in the daily operation and management of the Social Services division which includes the Resource Center, Eye Clinic and Weekend Day Program.

Essential Duties & Responsibilities

Organization and Services

  • Staffs the Resource Center in conjunction with the Social Services division and volunteers
  • Provide on-going support to clients as needed while they are accessing services at Shepherd’s Table
  • Works in coordination with Interfaith Works and other providers in providing on-going services to clients leading to housing
  • Administers the County VSPAT assessment tool to new clients and refers them to on-going case management services
  • Provides in house crisis intervention counseling as needed. Refers to appropriate providers as needed.
  • Assists with ST participation in the annual point-in-time survey each year
  • Assists with ST internal annual survey
  • Facilitates the Eye Clinic, scheduling the physician and patients. Schedules and works with a volunteer providing reception services for the Eye Clinic
  • Receives and processes mail, returning all old mail as necessary
  • Assists clients with vouchers for prescription assistance
  • Assists clients with tokens and cab fare for transportation to shelter and other services
  • Works with clients to access other provider and government services
  • Maintains accurate program and client data on Salesforce and HMIS and provides monthly reports
  • Is available to work a flexible schedule including weekends and holidays
  • Other duties as assigned

Knowledge, Skills, Abilities

  • Knowledge of the homeless population and available services
  • Able to intervene in crisis situations, using sound judgement
  • Excellent communication skills with clients, volunteers and other providers
  • Strong skills in working with other providers to access the best services for clients
  • Ability to lead and work with a team in accomplishing the mission
  • Bi-lingual in English and Spanish a plus

Education and Experience

  • Undergraduate degree in Psychology, Sociology or related field, and/or 3+ years job experience working with the homeless population In-reach and/or Outreach
  • Two + years’ experience working with the homeless population providing resource services

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by the person(s) assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of normal responsibilities from time to time as needed.

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If you are interested in volunteering at Shepherd’s Table, please visit our Volunteer Opportunities page, or contact our Volunteer Coordinator, Marcy Merti, at [email protected]. For other ways to support Shepherd’s Table, visit our ‘Get Involved’ page.

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